Testimonials
We at Weight Watchers have been working with Jeff Collins and Impact People Coaching for over 4 years. Our Partnership has made a significant and very noticeable difference to our organisation. In addition to our on-going and very successful Coaching Programme for our Directors and Senior Managers, we have recently run a Leadership Development Programme for 26 of our Middle Managers. The programme was designed with IPC to specifically meet our business needs and to support the introduction of our new Corporate Values. Over a 6 month period, the programme really challenged our managers to define what they need to achieve and to really think hard about the impact they can have on the future success of our business. The response from delegates has been nothing short of fantastic, with managers gaining a real sense of self-awareness and feeling inspired and empowered to start behaving as a future Leadership Team. We are already seeing the fruits of this investment and are pleased to have been able to promote a number of these managers since they attended the course, which for us is a very measurable mark of success.
Melanie Stubbing
President International
Weight Watchers
We have worked with IPC for many years now and in a variety of situations, amongst which Team Development, Coaching and Problem Analysis. The key for me to the success is the manner in which IPC and Jeff Collins in particular, are focussed on tailoring a solution to the specific need. Taking the time to really get under the skin of the issue and consequently delivering a solution fit for purpose is absolutely central to the success of our partnership. Beyond that, regular follow ups to embed and build the relationship have added effectiveness and ensure the value of intervention is sustained. For me personally, these things can be a bit of an act of faith and frankly that’s not my style ”Show me the value” is my mantra! In all fairness Jeff has risen to the challenge time and time again. For these key reasons, this is why IPC are our ‘go to’ solution.
Mike Britton
Managing Director
Lloyds TSB Personal & Retail Finance
I am now in my fourth year of working with Jeff as my coach. During this period he has helped me stay focussed on the important priorities that can really make a difference to our business and our people. Every year is different and our Coaching Programme with IPC reflects that, switching emphasis to ensure we get maximum output and value. As my own role has grown over the last few years, so has my relationship with Jeff, which is absolutely vital for this to work. We have trust and respect as the all important foundation, along with a desire to continually push the boundaries to further improve my own personal performance and that of our organisation. He helps me to attain clarity on how to handle complex situations and gives me the urgency to do them now! From being a real sceptic all those years ago as to whether a coach could possibly add any value to me, I am now totally convinced and see it as a real added value component to our business proposition. My team are equally as supportive of the value Jeff brings to us and I am delighted he is in ‘our team’.
Jonathan Evans
Managing Director
Hasbro UK Ltd
We at Weight Watchers have been working with Jeff Collins and Impact People Coaching for over 4 years. Our Partnership has made a significant and very noticeable difference to our organisation. In addition to our on-going and very successful Coaching Programme for our Directors and Senior Managers, we have recently run a Leadership Development Programme for 26 of our Middle Managers. The programme was designed with IPC to specifically meet our business needs and to support the introduction of our new Corporate Values. Over a 6 month period, the programme really challenged our managers to define what they need to achieve and to really think hard about the impact they can have on the future success of our business. The response from delegates has been nothing short of fantastic, with managers gaining a real sense of self-awareness and feeling inspired and empowered to start behaving as a future Leadership Team. We are already seeing the fruits of this investment and are pleased to have been able to promote a number of these managers since they attended the course, which for us is a very measurable mark of success.
Melanie Stubbing
President International
Weight Watchers
We have worked with IPC for many years now and in a variety of situations, amongst which Team Development, Coaching and Problem Analysis. The key for me to the success is the manner in which IPC and Jeff Collins in particular, are focussed on tailoring a solution to the specific need. Taking the time to really get under the skin of the issue and consequently delivering a solution fit for purpose is absolutely central to the success of our partnership. Beyond that, regular follow ups to embed and build the relationship have added effectiveness and ensure the value of intervention is sustained. For me personally, these things can be a bit of an act of faith and frankly that’s not my style ”Show me the value” is my mantra! In all fairness Jeff has risen to the challenge time and time again. For these key reasons, this is why IPC are our ‘go to’ solution.
Mike Britton
Managing Director
Lloyds TSB Personal & Retail Finance
I am now in my fourth year of working with Jeff as my coach. During this period he has helped me stay focussed on the important priorities that can really make a difference to our business and our people. Every year is different and our Coaching Programme with IPC reflects that, switching emphasis to ensure we get maximum output and value. As my own role has grown over the last few years, so has my relationship with Jeff, which is absolutely vital for this to work. We have trust and respect as the all important foundation, along with a desire to continually push the boundaries to further improve my own personal performance and that of our organisation. He helps me to attain clarity on how to handle complex situations and gives me the urgency to do them now! From being a real sceptic all those years ago as to whether a coach could possibly add any value to me, I am now totally convinced and see it as a real added value component to our business proposition. My team are equally as supportive of the value Jeff brings to us and I am delighted he is in ‘our team’.
Jonathan Evans
Managing Director
Hasbro UK Ltd
Over the past few years we at Perkin Elmer have experienced considerable change, with increased volumes, complex new product introductions and acquisitions. During this time, with the continued help from Jeff we have stayed focussed, delivered and in most cases exceeded our commitments. IPC has brought a whole new dimension to our Leadership Team; we have become closer, more dynamic and not just committed to the success of our business, but committed to each other’s success. Through carefully considered coaching and objective challenging from Jeff, we were able to quickly identify deficiencies in the way we operated and amend accordingly. With a fresh sense of Clarity and Urgency we were able to unite the team to deliver results far more effectively. From a personal stand point, my experience of working with Jeff has been challenging, fun, enlightening and intense. I am always looking forward to our next session!
Jayson Hollaway
Operations Director and Site Leader
Perkin Elmer
Following an internal move from European Marketing Director to Vice President Sales, I embarked on a coaching programme with Jeff Collins to support me through this very important transition. He quickly earned my respect and trust and proved a challenging and extremely insightful sounding board. Jeff combines an intuitive understanding of people with some sound business tools and a very strong commercial awareness. He brings Clarity and Focus to complex issues yet ensures individuals take full ownership of those issues to reach a successful outcome. I have worked with Jeff and IPC for eighteen months, during which time he has also provided expert coaching to members of my Senior Sales Leadership Team, who all enjoy the same benefits as me. I would gladly recommend (and have done) Jeff to anyone considering an Executive Coaching Programme and I look forward to continuing our relationship in the future.
Foye Pascoe
Vice-President, UK Sales
Hasbro Inc.
Following a period of considerable change and instability we felt a need to re-group as a team, take stock of where we were and re-build our profile in the business. I received a recommendation to speak with Jeff Collins of Impact People Coaching to see if he could help. I met up with Jeff and quickly gained a good rapport. He worked alongside me to identify areas where the development programme could deliver the most impact. He also spent a full day in our office getting a personal and objective understanding of our day-to-day environment and meeting every member of the team on a one-to-one basis. He then designed a tailor-made programme which I approved and allowed him to facilitate. This transpired into a two-day, off-site workshop. We are a diverse group with a wide range of different but interlocking skills and objectives. Through total engagement with everyone, the session was able to create a real sense of purpose and focus on being a World Class Team. Jeff’s personal style was very upbeat and motivating…and by gaining the trust, respect and commitment of the group we were able to make real progress. That progress has sustained as we continue to focus on the quality of our relationships and thus the efficiency in which we meet our challenges. Jeff continues to keep a watchful eye on us all as our trusted coach!
Paul Twiggs
Marketing Director
Lloyds TSB, Personal & Retail Finance
You were really fantastic today! The team is so energised…it was really fab! With so many new faces in team it was crucial we got everyone engaged in the process of building a ‘World Class Marketing Team’ from day one, we need to keep the momentum up now…but you’ve certainly got us off to a fantastic start!
Lindsay Reisser-Weston
Vice-President, Marketing
Weight-Watchers
As our business cycles become shorter and shorter, the pressure to focus on short term tasks increases, resulting a loss of cohesion between individuals and departments – everyone head down dealing with their own priorities and agendas. Jeff has prompted us to make the time to look at the bigger picture and to build a common sense of purpose and urgency, to appreciate the issues of others and recognise the contribution of each to the whole enterprise. We have faced up to the difficult relationship issues that hold us back and identified the barriers (both personal and organisational) that stop us from playing full-out, turning ourselves from ‘spotters’ into ‘sorters’. As a consequence we have closed the gap between the management team and the rest of the organisation and developed a culture which celebrates its successes, is honest about its shortcomings and aggressive in its goal-setting. Jeff has demonstrated by personal example how energy and commitment to another’s success can have hugely positive impact on the way people relate to their company and each other. On a personal basis Jeff has been a challenging and supportive coach, helping me get clarity on my own goals, be they business or personal, and prompting me to move beyond my comfort zone. Sometimes difficult, sometimes revealing but always rewarding. Try it!
Denis Horton
President of International
Radica Inc.
Our Company needed to make a step change in our sales approach and the way in which we develop our Key Customer Relationships to grow our business. For years we had marketed and sold our products in an isolated ‘features and benefits’ type of way. We needed to enable our Sales and Marketing team to transition from the ‘old way of doing things!’ and move towards building a more sustainable business relationship between us and our customers, particularly at MD and Director level. Having worked with Jeff and IPC at my former company (Rockwell Automation) I asked him to design a custom-built development programme to help us make this crucial transition. Knowing this was as much ‘Hearts and Minds’ as skills and capability, the programme firstly set out to significantly improve the manager’s Personal Effectiveness levels, focussing on their Self-Awareness and the impact they could have, relationship building and creative thinking to name but a few of the topics included. Having established a renewed sense of confidence and unity amongst the team, Jeff then facilitated the entire group to develop their own tools and processes (thus becoming their own) to be used to present a compelling business case to present to existing and new customers at director level. They even named it themselves as ‘The Teraski Value Proposition’ which has stuck ever since. This development programme was the catalyst to an outstanding period of growth which has seen our business grow by 49% over the past year. We thank Jeff for his expert support and guidance and continue to seek his input to this day.
Norris Lawton
UK Commercial Director
Terasaki (Europe) Ltd
My immediate task on assuming the role of Chief Executive was two-fold: first, to make a personal transition from Finance Director to inspirational Leader and second, to proactively fill a leadership vacuum, that had existed for sometime. I needed help. Jeff Collins and Impact People Coaching not only provided that help, but also became the catalyst for a complete Transformation of the Company. Personally, I exceeded all my own expectations and beliefs in what I could achieve as a leader. As a Group, the Directors and Senior Managers in the business gelled into a united, focussed, effective, change-orientated team. We are now challenging all the old ways of doing things and coming up with radical breakthroughs, which will genuinely transform our future as a business. The power of ‘what’s possible’ when a senior group of business colleagues experience and practice enlightened leadership has had a profound effect on us all. Thank you IPC, thank you Jeff, without you all this wouldn’t have happened.
R.I Smith FCA
Chief Executive
I have worked with Jeff as my coach for three years and have found the whole experience thoroughly beneficial, preparing me for the tough workplace situations and challenges that occur in all aspects of today’s commercial world. He has gained my total trust and confidence to inspire and motivate me to enter into dialogue with others confidently and well prepared, resulting in achieving the desired outcome. I thoroughly enjoy our sessions and the relationship we have built and look forward to continuing my journey of self discovery and fulfilment.
Elizabeth Egan
Vice-President, Products and Licensing
Weight Watchers
I have been working with Jeff regularly for over a year, taking advantage of his talents and techniques not only for Personal Coaching, but also for developing greater and more impactful teamwork across the whole Marketing department (c. 30 people). On a one-to-one level or working with large groups, Jeff has the refreshing ability to understand the dynamics of my circumstances and provide practical, simple advice that works! He has personally experienced much of the ‘day-to-day clutter’ that stops us all being as effective as we know we should be and his insights and inspiration provide a clarity of action that really make a difference.
Mark Foster
Vice-President, UK Marketing
Hasbro Inc.
The role of a manager today at all levels is becoming increasingly challenging and complex. We recognised that while our existing development programmes, which concentrated on the skills and theories of leadership and management, engaged the brain they didn’t really engage the person. We identified a need for a fresh approach which would cut through the maze of conflicting priorities that all managers face and enable them to recognise “what is really important if I am to achieve my goals”. Things like, Your dependence on people to get results; Getting the best out of them; Leading by example; Taking ownership and accepting responsibility; Being positive in the face of adversity; Being in control; Being self aware; Building outstanding relationships; Keeping an open mind and continuing to learn. In short we wanted a programme that would balance technical competence, which our existing programmes addressed, with emotional intelligence which we believe can make the difference between a good manager and a great one. Impact People Coaching was recommended to us and we worked with Jeff Collins, the managing director, to produce a workshop which would form the foundation for all our existing first-line manager programmes and this is proving to be a great success. I personally attended one of these and found it inspirational. Even though I have been a manager for nearly 30 years I went away refreshed, energised and determined to improve my own performance. Jeff challenges people to take accountability for their own performance throughout the programme and prepares them with a realistic picture of the challenges of management. He also works with delegates’ line managers in order to prepare them to support the behavioural changes expected as a result of the programme. This allows the learning and “light bulb moments” gained on the programme to be transfer back into the work place with the support of the line manager. The feedback from the line managers attending has been so encouraging that this initial roll out has been extended to all managers in the form of “Personal Effectiveness Road Shows” and will be developed to form part of the development programme soon to be designed for our next level of managers.
Bob Collingham
Head of Development Programmes
Lloyds TSB
Our Company had a real need to transform the business, from one that was a fairly successful small company to a World Class Organisation. Jeff Collins of IPC has been instrumental in helping us move closer to this vision. Jeff has worked closely with our CEO as a personal coach and has helped the CEO both lead and inspire everyone in the organisation to strive for a better company and to achieve exceptional results. Jeff has also worked closely with Board of Directors to bring about a more cohesive and influential team. Under Jeff’s guidance the Directors have moved away from being functional experts to become “Leaders” of the business, changing the way the whole company operates. Jeff has also designed and led a number of Leadership Development Programmes for our considerable Management population. The programmes have been extremely well received throughout the business. This has led to a greater sense of enthusiasm and pride in the business with a definite breakdown in very deep-rooted functional chimneys. These changes have been achieved during a very difficult period in the company’s history. This makes the change in culture at our company even more remarkable. Jeff’s enthusiasm has been infectious throughout the business. From a purely personal perspective, Jeff has been very inspiring in helping me focus on what HR should really be all about.
Jane Osborne
Director of Human Resources
I have been working with Jeff for more than two years as my Coach. We have built an excellent relationship, which is absolutely imperative for this to work. Jeff has helped me considerably to hone my communication skills and ‘flex my leadership muscles’, thinking as much about how I am perceived as well as what I actually say. An insightful facilitator, Jeff is working with me using his practical experience and coaching skills to build a ‘World Class Finance Team’. I am very pleased at the progress we have made so far and realistic about the time we need to develop and nurture the many relationships within the team. I am excited about the potential that exists for my team as we continue the journey.
Shannon Carvell
Vice-President, Finance
Weight-Watchers
I have worked with Jeff for many years and can honestly say that he has provided me with the wisdom, perspective and insight I could never have imagined possible. There is not one session (and there have been many!) that I have not learned something new and go on to push boundaries even further”
Richard Jenkins
Managing Director
Rozone Ltd
I just wanted to say thanks again for our coaching session this morning. It made me think about a lot of things that I can have a real influence on and I feel so positive about being able to make positive changes straight away! So – I am on my way! You made such a big difference today…so thank you and I look forward to continuing to work together.
Louisa Chipperfield
Human Resources Manager
Weight Watchers
When it was suggested by my MD that my name had been put forward for a series of one to ones with ‘some management guru!” I was slightly bemused and somewhat annoyed. Why would I need any development? I knew I was perfect!! And had been in business for over 30 years and never received any development up to now”.....“I thought I would play the game more out of curiosity than anything. Boy, was I mistaken! After only one meeting I quickly realised I was not as perfect as I originally thought and this guy made a lot of sense.”....."Over the next few sessions Jeff made me see life from a different perspective and I believe I am a lot calmer and more tolerant. This I can assure you is a huge improvement for those around me!”.....“Jeff is a just a good bloke, who made me see life from a different angle.”
Gary Little
Creative Director
Grosvenor Europe
Click here to view feedback from the Lloyds TSB Effectiveness Workshops.
Click here to view testimonials from participants of some of our Leadership Coaching Programmes.
Impact People Coaching…
helping you get there and staying there…